Transform the business
Workshop X, the whole platform
Fill every ramp, finish every job, get paid the same day. Every step of the journey above, on one data model, rolled out site by site rather than all at once.
Platform
Workshop X
Fill every ramp, finish every job, get paid the same day.
Built for independent workshops, SMR chains, fast-fit and tyre specialists — and for the people inside them who carry the day: Front of house, The customer, at any hour, Reception.
PLATFORM DEVICEWorkshop X — the transformation, rendered as a product visual rather than photography
THE WORKSHOP, ON SCREEN
Every ramp. Running on AF-X.
From booking to payment, keep every job moving.
The whole workshop, liveJobs · technicians · parts · approvals
Every ramp, visibly fullSmart Planner keeps them turning
In the tech’s handDigital job card, no paper
EUROMASTERMekonomenmobiviaAMT AutomotiveAuto-GuruA-KatsastusEUROMASTERMekonomenmobiviaAMT AutomotiveAuto-GuruA-Katsastus
THE JOURNEY IT COVERS
From found to booked to paid.
Workshop X connects the full service journey from discovery and booking to workshop execution, payment and retention without re-entering customer or vehicle data.
01
Get found
Front of house
A customer finds your workshop and sees a genuine appointment slot.
02
Book
The customer, at any hour
… and books a time that fits your real workshop capacity.
03
Check in
Reception
… then arrives, while you capture the vehicle’s condition before work begins.
04
Plan the day
Workshop controller
… so your team can plan every job around the available ramps and technicians.
05
Do the work
Technician
… and your technician and advisor work from the same live job.
06
Sell the extra work
Service advisor
… while the customer sees the evidence, approves the work and keeps the job moving.
07
Invoice and pay
Front desk
… then receives the invoice and pays before collecting the car.
08
Bring them back
Service advisor
… and you invite the customer back when the next service or due work is ready.
From booking · to work · to payment — one connected journey
HOW IT TRANSFORMS THE BUSINESS
Six changes. One connected operation.
Connect bookings, ramps, technicians, parts and customers so every job flows from appointment to payment.
Greater efficiencyMore productive time across reception, ramps and technicians.
A better customer experienceClear booking, approval and progress updates throughout the service journey.
A stronger, more profitable businessMore sold hours, higher approval and faster payment.
- Cloud
One version, every site
Every workshop works from the same diary, job status and operating process.
- Connected
It bolts onto what you already run
Connect your workshop, booking, parts and payment systems without replacing them.
- One data model
The same customer, vehicle and job everywhere
One record from booking and check-in through work, approval, invoice and return.
- AI native
The decision, not the dashboard
Put job-time, capacity and next-action recommendations where the controller or advisor can act.
- Self-service
Customers do more themselves
Let customers book, check in, approve work, follow progress and pay from their phone.
- Lean
Fewer hand-offs from booking to keys back
Reduce rekeying and chasing between reception, controller, technician and customer.
One job · One record · Booking to payment
THE OUTCOME
What improves when Workshop X goes live.
Workshop X helps every ramp and technician complete more profitable work. Model the commercial impact using your own figures, then measure results once live.
The diary is a phone call
Capacity-aware booking, 24/7
Bookings arrive against real ramp capacity, day and night.
Sell hours while customers are offline
Measured against your sold-hours baseline
Ramps sit empty, then everything lands at once
A plan based on your real job times
The week is planned around your own durations, not standard times.
Use every ramp more effectively
Tracked by ramp, day and technician
Work is found but never sold
Approval while the car is still on the ramp
The customer sees the video, approves the work and pays before collection.
Turn identified work into revenue
Measured by approval rate and value
Deferred work is recorded, then forgotten
Automated work recovery
Deferred work and service due dates return as timely customer invitations.
Bring customers back with work already identified
Tracked through rebooking and recovered-work value
How success is measuredSold hoursRamp utilisationApproval rateTechnician productivityRecovered work
TWO WAYS TO START
Start with one product or the full Workshop X platform.
Same platform underneath. Connect one product to your existing DMS, GMS or ERP, prove value, then expand without rebuilding or migrating.
Solve one problem
One product, live in weeks
Typical entry: Smart Planner or Online Booking. Nothing else in the business moves, and nothing has to be migrated later if you go further.
POPULAR ENTRY PRODUCTS
Smart Planner
Plan work against real technician and ramp capacity without overbooking the workshop.View product →Online Booking
Let customers choose an available service appointment at any time, without calling the workshop.View product →Workshop Operations
Keep service orders, technicians, ramps, parts and job progress visible on one operational screen.View product →HOW YOU EXPAND
- 01Land
One product. One measurable problem. Live in weeks.
- 02Connect
Bolt it onto the DMS, GMS or ERP you already run.
- 03Expand
Add the products next to it once the first one pays.
- 04Platform
The platform arrives as a consequence, not as a purchase.
- 05Scale
Roll the same standard across every site and every market.
THE PRODUCTS
Explore Workshop X products.
Every Workshop X product, grouped as Service and Online & self-service. Each has one canonical page and a clear business outcome.
Service
Booking to keys back.
Retail X · Workshop XSmart Planner
Plan work against real technician and ramp capacity without overbooking the workshop.View product →Retail X · Workshop XVehicle Reception
Capture the vehicle, customer agreement and supporting evidence properly before work begins.View product →Retail X · Workshop XWorkshop Operations
Keep service orders, technicians, ramps, parts and job progress visible on one operational screen.View product →Retail X · Workshop XDigital Service Order (Technician App)
Give mechanics the live order, Vehicle Health Check, job progress and approval status on one tablet.View product →Retail X · Workshop XVehicle Health Check
Guide technicians through consistent vehicle checks, capture supporting evidence and obtain customer approval for identified work.View product →Retail X · Workshop XCommunication
Keep advisors and technicians connected around every job and service order.View product →Workshop XTyre Storage & Hotel OperationsNEW
Track each stored set from intake and location to changeover and return, with planning, outreach and billing connected when needed.View product →Retail X · Workshop XInvoicing & Payments
Split service work by responsible payer, synchronise the invoices and offer customer payment through Service Tracker.View product →Retail X · Workshop XWarranty Handling
Keep warranty evidence and status connected to the service order.View product →Workshop XPerformance DashboardNEW
Monitor sold hours, utilisation, recovery and margin consistently across technicians, ramps and sites.View product →Online & self-service
What the customer can do without you.
Retail X · Workshop XOnline Booking
Let customers choose an available service appointment at any time, without calling the workshop.View product →Retail X · Workshop XDigital Check-In
Let customers confirm their details and expected work before reaching the service desk.View product →Retail X · Workshop XService Tracker
Keep customers informed about vehicle progress, approvals and completion without repeated status calls.View product →Workshop XVaani — Service AssistantBETA
Handle service booking conversations by voice or chat, use connected availability and pass exceptions to an advisor.View product →Workshop XCustomer Engage
Bring customers back with timely, relevant invitations based on service history and work that remains due.View product →Retail X · Workshop XReviews & ReputationNEW
Create and share feedback surveys, review responses and public reviews, and assign follow-up to the right team.View product →Retail X · Workshop Xe-SignatureNEW
Capture customer signatures on workshop checks, sales offers and service or vehicle handovers, with the signed record kept in the workflow.View product →AI NATIVE
AI inside the workflow.
Workshop X products use AI inside the workflow, powered by your own data.
Your data. Your decisions.Built into the work, not added as another dashboard.
Capacity optimisationProtect the ramp hours
Smart Planner predicts job length from your own history and stops the plan overfilling.Service automationAnswer every booking request
Vaani handles a booking request by voice or chat, checks connected availability and passes exceptions to an advisor.Work recoveryBring declined work back
Vehicle Health Check matches deferred jobs to open capacity and offers them back to the customer.YOUR NEXT STEP
Fill every ramp. Finish every job.
Connect booking, planning, technicians, parts and payment in one workshop flow — without replacing the systems you already run.
FULLER RAMPSSMOOTHER DAYS
