Goal 5 of 7 · All five platforms
Reduce cost to serve
Let the customer do it themselves, and take the admin out of every job.
Increase workshop capacityProtect your marginReduce days to sellSell more onlineReduce cost to serveControl cost per vehicleRetain customers
The number it moves Cost per transaction · inbound calls per job · admin hours
8 products contribute to this goal, across Retail X · Workshop X · Fleet & Mobility X. The six below lead it; 2 more are listed underneath. Nothing here is a package — you can start with one product and add the next when the first one has paid for itself.
Start with these.
The six products that move this goal most directly, in the order they are usually deployed.
Retail X · Workshop XInvoicing & PaymentsBill the right payer without losing the service story.View product →Retail X · Workshop XCommunicationKeep the conversation where the work happens.View product →Retail X · Workshop XOnline BookingGive customers a real service slot when they are ready to book.View product →Retail X · Workshop XDigital Check-InMake arrival quicker because the details are already there.View product →Retail X · Workshop XService TrackerGive customers answers before they need to ask.View product →Retail X · Workshop Xe-Signature NEWCapture customer sign-off where the work happens.View product →
2 more that contribute.
These products support the same goal and can be added when the first capability is established.
The other 6.
Most businesses are working on two or three of these at once. They share one data model, so the second one is cheaper than the first.
Sold hours · ramp and bay utilisation · fleet and rental utilisationIncrease workshop capacityGet more out of the ramps, the technicians and the vehicles you already have.Explore products →Gross margin per unit · margin per line · price realisationProtect your marginPrice every vehicle, part and contract on what it is worth today.Explore products →Days in stock · stock turn · fill rateReduce days to sellMove the stock you have before it ages, on the forecourt and on the shelf.Explore products →Online journey completion · lead-to-sale conversionSell more onlineWin the customer while they are still deciding, before anyone here knows their name.Explore products →Cost per vehicle per month · TCO · vehicle off roadControl cost per vehicleForecast the cost from the day the vehicle joins, not at contract end.Explore products →Service retention · repeat rate · lifetime revenueRetain customersBe the one they come back to, for the next service and the next vehicle.Explore products →
One product against one number is a perfectly good place to begin.
Or book a demo and we will model cost per transaction on your own figures before anything is signed.
