Web and marketplace enquiries wait for someone to notice
Enquiries sit untouched overnight and at weekends.
The buyer talks to another dealer first
ProductRetail X
Vaani — Sales Assistant
Every enquiry answered, qualified and booked into SAMS, with the salesperson handed a ready deal.
Answer every enquiry at once, using the stock, prices and test drive availability SAMS already holds.
When enquiries arrive faster than the team can answer.
Buyers ask on the website and on marketplaces at any hour, and the first dealer to answer usually wins the conversation.
Leads arrive with a model name and little else
Salespeople spend their time asking budget, timing and trade-in questions.
Time goes on raw leads, not ready buyers
Test drives are lost to back-and-forth
Agreeing a car, a slot and the paperwork takes several calls.
Fewer booked drives and more no-shows
WHAT IT DOES
6 things it does.
Vaani Sales Assistant puts a first reply, the right questions and a booked drive in front of every enquiry, then hands a ready deal to the salesperson.
Answer vehicle enquiriesGive model, price, options and availability from the stock and catalogue, at any hour.
Qualify the leadAsk about budget, timing, trade-in, finance or cash and condition, and write the answers to the lead.
Book test drivesOffer a free car and slot within business hours, blocked days and booking limits.
Follow upSchedule a follow-up task, and send email or SMS from the lead where the customer has agreed.
Hand over to the salespersonAssign the lead and notify the salesperson with a summary of the conversation.
Draft the offer or orderPrepare a first draft from the enquiry for the salesperson to review and approve.
Answer instantlyEvery enquiry gets a reply with real stock and price, day or night.
Qualify before handoverSalespeople pick up leads that already have budget, timing and trade-in details.
Book without phone callsTest drives are booked against real availability, with the agreement sent for signing.
“The first reply, the right questions, the booked drive.”
SEE IT AT WORK · 1 OF 3
A Saturday-night enquiry, ready on Monday.
A customer asks about a model at 22:00 and gets an instant answer with stock and price. By morning the lead is qualified and assigned.
- Updates the lead with budget and timing
- The salesperson sees the summary in the lead record
SEE IT AT WORK · 2 OF 3
From marketplace click to a booked drive.
A marketplace enquiry comes in, the assistant checks the demo car and offers real slots, and the customer picks one.
- Books only free slots within business hours
- Sends the test drive agreement for signing
SEE IT AT WORK · 3 OF 3
When it’s time for a person, they’re already briefed.
A customer with a trade-in and finance questions reaches a point the assistant will not decide on, so it hands over.
- The salesperson gets the transcript, vehicle interest and reason for handover
- A follow-up task is scheduled
HOW IT FITS WHAT YOU ALREADY RUN
Turn an enquiry into a deal your team can work.
Keep your core systems in charge.
Vaani Sales Assistant reads stock, catalogue and test drive availability from SAMS, and writes leads, test drives, tasks and a conversation log back to it. Requests it cannot resolve go to the assigned salesperson with the full context.
Keep the enquiry connected to:
- Stock, catalogue and prices
- Test drive availability and booking rules
- Lead, contact and conversation record
Connected systemsConnected
PRODUCTVaani — Sales AssistantWorks with what you already run
Stock, catalogue and prices
Test drive availability and booking rules
Lead, contact and conversation record
FREQUENTLY ASKED QUESTIONS
Questions
Does it replace the salesperson?
No. It handles the first reply, qualification and booking, then hands over with the full context.
Where does the data go?
Into the normal SAMS lead, contact and test drive records, and every change shows in the activity trail.
Which stock does it quote?
Only what SAMS holds from the DMS sync: what is in stock, test drive availability and price.
What if it cannot help?
It hands over to the assigned salesperson with a summary and the reason. It does not guess on price or trade-in values.
