Every booking costs a phone call
Every appointment goes through a person at a desk.
Advisor time absorbed by routine calls
ProductRetail XWorkshop X
Online Booking
Let customers book a service themselves, 24/7
Online Booking exists to move one number: Grow Revenue. Sell more of what you already had capacity to sell. Every AF-X product names the outcome it is there to move before it lists anything it does, and reports against that number once it is live.
Where bookings stop at the phone.
Three problems, in the words the buyer uses.
Every request arrives as a message somebody has to retype
Requests arrive as messages and are keyed in again.
Errors enter the job before work starts
Customers cannot book outside opening hours
Nothing can be booked when the counter is shut.
Work is booked with whoever answers first
WHAT IT DOES
7 things it does.
Take bookings around the clock against capacity the workshop can actually deliver. Each request arrives with the customer, vehicle and work already attached.
Your own brand from the first clickCarries your identity, not a third party's.
Real capacity, not a request formOnly offers slots the workshop can take.
Service and job selection with priceCustomers see what the work is and what it costs.
Customer and vehicle verified before arrivalDetails are confirmed before the vehicle arrives.
Workshop search, so the request lands in that site's own diaryRequests land in the diary of the site chosen.
Courtesy car requested at the point of bookingA courtesy car is requested as part of the booking.
Writes straight into the workshop planThe booking becomes a planned job, not a message.
Bookings any hourCustomers book against real capacity, day or night.
Fuller diarySlots fill against what the workshop can actually deliver.
Less desk workRequests arrive already verified, with nothing to retype.
“Built for a workshop that is always open.”
THE BOOKING JOURNEY
Stay bookable — even when the counter is closed.
Let customers choose the right service, location and available time in your own branded journey. Each request reaches the workshop with the customer, vehicle and work details your team needs.
- Your brand from the first click
- Services customers understand
- Availability your workshop can support
- Complete details sent to the diary
BOOKING-READY INFORMATION
Know the customer, vehicle and work before arrival.
The customer, the vehicle, the requested service and the consent you need are captured in one guided flow. What reaches the diary is a complete appointment, ready to plan.
- Verified customer details
- Vehicle matched to the booking
- Requested work captured upfront
- A diary-ready appointment, not an inbox enquiry
HOW IT FITS WHAT YOU ALREADY RUN
Bolts onto the system you run the business on.
Keep your core systems in charge.
Reads live workshop capacity and your own service and price list, then writes the confirmed booking into the plan you already run. No second diary to reconcile.
Online Booking reads from and writes back to:
- The workshop system you run on
- Capacity, services and prices
- Customer and vehicle booking details
