Trade customers order by phone and fax
Orders arrive by voice and paper and are keyed in.
Errors enter the order at the first step
ProductParts X
Webshop
Search by make, model, type or VIN and get accurate results from a single, connected online storefront.
Webshop exists to move one number: Grow Revenue. Sell more of what you already had capacity to sell. Every AF-X product names the outcome it is there to move before it lists anything it does, and reports against that number once it is live.
Where a parts order is harder than it should be.
Three problems, in the words the buyer uses.
B2C is a separate shop with separate data
The B2C site runs on its own catalogue.
The same part is priced and described twice
Orders are lost between the counter and the warehouse
Nothing tracks an order from counter to warehouse.
Orders are picked late or not at all
WHAT IT DOES
8 things it does.
Sell to trade and retail customers from the same catalogue and the same stock. One order pipeline, whichever channel it came from.
B2B trade portal with account pricingTrade customers see their own agreed prices.
B2C storefront on the same catalogueConsumers buy from the same data the trade sees.
Vehicle-based part lookupCustomers find parts from the vehicle, not a part number.
Real-time stock and delivery promiseAvailability and delivery answered at the point of order.
One order pipeline across every channelEvery channel feeds the same fulfilment queue.
Pick, pack, despatch and back-order handlingFulfilment handled as one flow through the warehouse.
Returns, credits and customer-facing order statusCustomers see their own order status and raise their own returns.
Punch-out and EDI for trade accountsTrade systems order directly without rekeying.
Trade and retail together
Accurate stock promise
One order pipeline
“Built for selling parts everywhere.”
SEE IT IN ACTION
From search to checkout.
Trade and retail customers can find the right parts from one connected webshop experience. Search by vehicle, part or VIN, see the right pricing and stock, and place the order in one flow.
- Vehicle, part and VIN-based search
- Customer-specific pricing and live availability
- One cart and checkout flow
- Order confirmation and status in one place
BUILT FOR TRADE ORDERING
Faster ordering for repeat and bulk purchases.
Trade buyers can keep separate carts for different jobs or customers, add large product lists to the cart in one step, and manage access for team members with role-based permissions.
- Multiple carts — Create, save and manage separate carts for different customers, vehicles, jobs or orders without mixing items.
- Bulk product import — Add many products and quantities to the cart at once by importing a product list instead of searching for each item individually.
- Sub accounts and permissions — Allow the main account holder to create sub accounts and control what each user can do, such as view orders and create orders.
HOW IT FITS WHAT YOU ALREADY RUN
Bolts onto the system you run the business on.
Keep your core systems in charge.
Sells trade and retail from the catalogue and stock you already maintain, applies the account pricing you already agreed, and feeds one order pipeline into the warehouse.
Webshop reads from and writes back to:
- The catalogue you run on
- Account pricing and stock data
- Order, despatch and trade ordering
Connected systemsConnected
PRODUCTWebshopWorks with what you already run
The catalogue you run on
Account pricing and stock data
Order, despatch and trade ordering
