Monday is overbooked and Thursday is empty
Demand lands unevenly and nothing rebalances it.
Ramps stand idle while customers wait for a slot
ProductRetail XWorkshop X
Smart Planner
Fill the ramps without overbooking them
See bookings, technician availability and job status together, then rebalance the day before delays affect customers or revenue.
Built to move one number: More Productive. Take the rekeying, chasing and rebuilding out of the day.
Protect productive hours before the day begins.
Planning breaks down when demand, technician competency and changing job conditions are considered separately.
Plans are rebuilt by hand every morning
The plan is rebuilt by hand before the day starts.
Planning time lost every single morning
One late job disrupts the rest of the day
One overrun pushes everything behind it.
Promised times slip across the whole day
WHAT IT DOES
Six things Smart Planner does.
Plan against the ramps, skills and parts you actually have, then rebalance when the day changes. The plan stays realistic instead of being rebuilt each morning.
Plan capacity by ramp, day, week and monthCapacity held by ramp and by period, not in someone's head.
Match jobs to technician skills and certificationsWork only goes to technicians qualified to do it.
Keep parts and courtesy-car availability in viewParts and courtesy cars are checked before the slot is promised.
Drag, drop and replan when the day changesThe plan is changed in place when the day moves.
See booked hours, remaining hours and utilisationBooked, remaining and used hours in one view.
Feed Online Booking with capacity-backed slotsOnline booking only offers slots the plan can support.
Fuller rampsPlan capacity by ramp, day, week and month.
Fewer overrunsMatch work to available technicians, skills and parts.
Faster replanningDrag, drop and replan when the day changes.
Built for a workshop that plans ahead.
Balance workload before it becomes delay.
See who is available, what is already booked and which technician is qualified for the work.
Smart Planner brings technician hours, competency and scheduled jobs into one operational view. Controllers can identify overload early and reassign work while customer promises can still be protected.
- See booked and remaining hours
- Match work to technician competency
- Identify overload before it delays the workshop
- Rebalance work as priorities change
Turn workshop pressure into an actionable plan.
Understand utilisation, completion risk and available hours without rebuilding the picture in a spreadsheet.
Smart Planner makes capacity risks visible while there is still time to act. Controllers can compare booked and available hours, identify delayed work and adjust the schedule from the same operational context.
- Compare booked hours with available capacity
- See utilisation and on-time completion together
- Surface delayed jobs and approval waits
- Move from an exception directly to the planning action
HOW IT FITS WHAT YOU ALREADY RUN
Connect planning to the systems around the workshop.
Keep your workshop system in charge.Keep the DMS, GMS or ERP authoritative while Smart Planner uses the workshop context needed to plan capacity and return the agreed schedule.
- Your workshop system stays authoritative
- Job, technician and capacity data stay connected
- Booking and parts availability shape every slot
Not sure where to start?
Find the right starting point for your business.
Tell us how you operate and what you need to improve. We’ll guide you to the right platform or product.
